Jenny Xu: #1 Realtor
With candor and honesty, Jenny Xu demystifies the real estate world for her clients and makes the whole process feel effortless. “One of my top goals in every real estate transaction is to simplify the process for my clients,” she says. Deborah and David Sanders, former clients, had this to say about Jenny’s professional style: “From the moment we met Jenny, we knew she was different from the typical real estate agent. Miraculously, she took away all the stress we were experiencing in the selling of our home. We can’t say enough about how pleased we are to have met Jenny.”
Jenny Xu began her career in real estate more than two decades ago. During this time the RE/MAX International has presented Jenny with a multitude of awards including:
- Pinnacle Club Award
- Circle Of Legends Award
- Diamond’s Award
- Chairman’s Award
- #1 Agent in Re/Max Masters
- Top #5 Agent of Re/Max in U.S.
- Top #14 Agent of Re/Max in Worldwide
- In Super Agent L.A. Magazine
- Featured in America’s Leading Lady Book
Jenny, however, does not like to be defined by her titles or awards. Instead, Jenny takes pride in being known for the personal interest and dedication she has for her clients. Jenny puts her client’s needs first and makes listening and understanding their needs a priority in her real estate process. According to Jenny, in some instances clients are not fully sure of what they want or need. When this is the case, Jenny is able to utilize her listening skills and reach the root of what the client needs.
Many of Jenny’s clients have attested to her client-centered philosophy. For example, Linda and Steve Martinez describe their experiences with Jenny as follows: “Throughout the entire process Jenny made us feel as if we were her only clients, but we knew how much business came her way, and realized we were not. Jenny, thanks a million for making us feel so special and for selling our home.”
Although Jenny sometimes conducts her business on a National and International scale through her ability to speak both English and Chinese, her primary focus is however, the Southern California area, including, but not limited to the following cities: Walnut, Diamond Bar, West Covina (South Hills area), Covina, Claremont, La Verne, Rowland Heights, Hacienda Heights, Beverly Hills, Arcadia, San Marino, Bradbury, Pasadena, Brea, Yorba Linda, Irvine, Newport Coast, Newport Beach, Palos Verdes,Upland, Rancho Cucamonga, Chino Hills, Temple City, San Gabriel, Monterey Park, and surrounding areas.
Another aspect of Jenny’s work that accounts for her ongoing success is her exceptional customer satisfaction record. Susan and Kevin Chan spoke highly of their experience with Jenny: “Jenny sold our home when others had failed. We learned that she knows what works and what doesn’t. Jenny is amazing and we will continue to recommend her to our friends without reservation.”
With regard to marketing, Jenny says, “I invest a lot of time and money in up-to-date technology, professional web-site, and informative newsletters.” These type of marketing strategies are of special significance given today’s global economy whereby the Internet connects us all and gives instant access to real estate markets around the world. Realizing this, Jenny targets not only the local communities, but also the national and international communities. She adds, “My team and I are always finding better ways of reaching prospective buyers.” The tone of her business is always sophisticated and professional. This is reflected in her highly efficient, well organized team and marketing approach.
However, Jenny is realistic when it comes to selling homes. She realizes that realtors cannot be successful by simply relying on, or waiting for, technology or the Internet to sell homes. For Jenny, “There is no substitute for direct, face-to-face engagement and communication with clients.” This face-to-face activity has allowed her to create an enormous pool of prospective buyers. Once she identifies a targeted group of prospective buyers, Jenny works to ensure she conveys the distinctive characteristics and special features of the seller’s home so that the buyers can appreciate its full value.
Moreover, most of Jenny’s business is the direct result of client referrals. She has over 7,000 clients in her client data-base, including buyers and sellers, and many of these clients are in the market for high-end properties. She has a very dynamic international clientele that opens many doors for her and her clients in the U.S. “I’ve worked with such a diversity of clientele, both in our home country and around the world, that I feel most comfortable matching the listing with the specific kind of buyer and target my marketing approach accordingly,” she says.
You can rest assured that Jenny will dedicate herself to your particular situation. In fact, she takes pride in selling “hard-to-sell” properties that have languished in the market for months, or even years, despite the well-intentioned sales efforts of other realtors. As Danielle and Jeff Johnson stated, “We’ve met many real estate agents in the past; only our experience with Jenny could we call a real pleasure. Her dedication to selling our home was first-class. In a down market she managed to sell our home for the price we wanted.”
I will always work to protect my client’s interest, says Jenny. My team and I will work to coordinate all parts of the sales transaction so my clients can have peace of mind and enjoy the process.
As a result of Jenny’s extensive experience in the real estate business, she has developed and refined various skills and assets including the following:
- Knowledgeable in all aspects of the real estate business, including residential, income, and commercial.
- Expertise in selling luxury or high-end real estate properties.
- Highly qualified in solving complex real estate transactions.
- Superb negotiation skills to acquire the best possible terms and deals for her clients
- Successful in both buyers’ and sellers’ markets.
Words used to describe Jenny have included: dedication, expertise, honesty, determination, focused, and trust.In fact, Jenny’s continual commitment to her professional ethics has brought about deep trust between her and her clients. This trust is what encourages her clients to continue to seek her services time and time again.
Lastly, Jenny is passionate about helping people achieve their dreams. “Every home sale I make is just as special as the very first one,” says Jenny. “Seeing the joy in my clients’ face as they fulfill their real estate dream gives me a great deal of satisfaction. That is what I love most about my job.”